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Insurance Risk Manager

1 week ago

Calgary, Alberta, Canada Definity Financial Corporation Full time
Job Overview:

The Definity Financial Corporation is seeking a skilled Insurance Risk Manager to join its team. As an Insurance Risk Manager, you will play a vital role in the profitable growth of our Commercial Insurance business by executing underwriting processes and services that meet or exceed brokers' needs and expectations for Individually Rated Commercial Auto (IRCA).

This position reports to the Team Leader, IRCA, and is accountable for the selection and proper rating of IRCA Commercial Auto Insurance transaction types, including applications, endorsements, renewals, cancellations, voids, reinstatements, etc. You will also be responsible for evaluating and approving risks related to Commercial Auto IRCA Insurance policies.

Duties and Responsibilities:
  • Assesses risks and accepts, declines, or amends broker referrals for new business submissions, policy endorsements, renewals, etc.
  • Leverages tools, resources, and reports to appropriately evaluate risks and make effective underwriting decisions.
  • Applies underwriting judgment and relies on the guidance of senior staff and their Team Leader to process risks effectively in accordance with corporate policies, underwriting guidelines, standard operating procedures, and Line of Business and segmentation strategies.
  • Actively builds their understanding of appropriate rating structures, forms of coverage, terms, conditions, and wordings; and with guidance, applies these in accordance with the defined underwriting guidelines, standard operating procedures, and Line of Business and segmentation strategies.
  • Knows how and when to leverage underwriting technicians, and when to refer or escalate specific transactions/issues to more senior underwriting stakeholders, as required.

Key Skills and Qualifications:
  • Service focused with a positive helpful attitude.
  • Excellent communication, strong motivational and problem-solving skills.
  • Attentive listener with the ability to anticipate and understand the customer's needs.
  • Succesfully maneuvers difficult conversations with ease while exercising empathy, patience, professionalism, and the use of positive language.
  • A sound working knowledge of Guidewire.
  • Goal-oriented focus, persuasion skills, tenacity.
  • Ability to handle surprises and to communicate effectively under pressure.
  • Demonstrates accountability to provide resolution.