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Information Technology Support Specialist

4 weeks ago

Edmonton, Alberta, Canada Binary Consulting Inc. Full time
About the Role
  • At Binary Consulting Inc., we are seeking a highly skilled Technical Support Analyst to join our team. The ideal candidate will have a solid understanding of computer systems and be able to provide exceptional support to our clients.
  • A Bachelor's degree in a related field and 1-2 years of experience in a technical support role are required. Strong interpersonal and communication skills are essential for this position.
Key Responsibilities
  • Respond to client inquiries and provide technical support for computer systems, networks, and software.
  • Set up equipment for client use, ensuring proper installation of operating systems and software.
  • Supervise other technical support staff and provide guidance and training as needed.
  • Collect and maintain a log of problems and solutions for future reference.
Requirements
  • College diploma or non-university certificate in a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • Professional development opportunities.