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Automotive Finance Manager

1 month ago


Calgary, Alberta, Canada Dilawri Group of Companies Full time
About the Role

We are seeking a highly skilled Finance and Insurance Manager to join our team at Dilawri Group of Companies. As a key member of our organization, you will be responsible for providing exceptional customer service and driving sales growth in our finance and insurance department.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
  • Stay up-to-date with manufacturer products, rebates, financing, insurance, warranties, leasing, and incentive programs to ensure accurate and informed sales pitches.
  • Present customers with a menu of available package options to ensure they are fully informed and satisfied with their purchase.
  • Handle and resolve customer complaints in a professional and courteous manner, ensuring a positive outcome and maintaining high customer satisfaction.
  • Prepare and submit all necessary documentation, contracts, and reports related to vehicle sales and leases.
  • Maintain accurate records and reports as required by the manufacturer, dealership, and suppliers.
  • Establish and maintain strong relationships with financial institutions, manufacturer finance centers, and third-party vendors.
About You
  • Prior experience in finance and insurance is considered an asset.
  • You possess a valid driver's license and a clean driving record.
  • AMVIC certification is considered an asset.
  • Experience with Dealership Management Systems is considered an asset.
  • You are committed to delivering world-class customer service and building long-term relationships.
  • You are self-motivated and able to work in a fast-paced environment while maintaining attention to detail.
  • You have a growth mindset and are committed to continuous learning and development.
  • You thrive in a collaborative and respectful work environment.
  • You are passionate about making a positive impact.
  • You are honest, trustworthy, and dedicated to providing an exceptional customer experience.
What We Offer
  • A competitive salary and comprehensive benefits package.
  • Opportunities for career growth and development.
  • A supportive and inclusive work environment.
  • On-site parking.

If you are a motivated and customer-focused individual looking to grow your career in finance and insurance, we invite you to submit your resume for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer committed to creating an inclusive environment for all employees.