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Security Officer/Security Supervisor
1 month ago
We are seeking a highly skilled and experienced Security Officer/Security Supervisor to join our team at Gateway Casinos Sudbury. As a key member of our security team, you will be responsible for ensuring the safety and security of our staff, property, and guests.
Key Responsibilities- Supervise and manage team performance while participating in security activities
- Oversee training, coaching, human resources, safety, and recruitment needs of the team
- Monitor floor traffic, watch for suspicious activity, communicate with management and surveillance
- Provide excellent customer service by greeting customers, answering questions, and providing solutions
- Escorts individuals within the facility and parking lot(s); may provide first aid; conducts interviews and investigations; writes reports
- Comply with all applicable laws, policies, and procedures
- Keep work areas clean and free of safety hazards, debris, and litter
- Perform all job duties in a safe and responsible manner
- Adhere to departmental quality standards
- Perform other related and compatible duties as assigned
- Previous security experience and security training is a strong asset
- Proven high level of customer service
- Organizational, interpersonal, analytical, and communication skills
- The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
- Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
- ProServe, ProTect, and Deal Us Security Staff Training Program available (In Alberta)
- Completion of Serving It Right prior to start date (in BC)
Gateway Casinos Sudbury is a dynamic and fun work environment that values your vision, skill, and energy. We offer a range of benefits, including a full benefits package for full-time employees, retirement savings plan, exciting work environment, and development and training opportunities.
We are committed to providing an inclusive and barrier-free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.