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Security Officer/Security Supervisor

1 month ago


Sudbury, Ontario, Canada Gateway Casinos Sudbury Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer/Security Supervisor to join our team at Gateway Casinos Sudbury. As a key member of our security team, you will be responsible for ensuring the safety and security of our staff, property, and guests.

Key Responsibilities
  • Supervise and manage team performance while participating in security activities
  • Oversee training, coaching, human resources, safety, and recruitment needs of the team
  • Monitor floor traffic, watch for suspicious activity, communicate with management and surveillance
  • Provide excellent customer service by greeting customers, answering questions, and providing solutions
  • Escorts individuals within the facility and parking lot(s); may provide first aid; conducts interviews and investigations; writes reports
  • Comply with all applicable laws, policies, and procedures
  • Keep work areas clean and free of safety hazards, debris, and litter
  • Perform all job duties in a safe and responsible manner
  • Adhere to departmental quality standards
  • Perform other related and compatible duties as assigned
Requirements
  • Previous security experience and security training is a strong asset
  • Proven high level of customer service
  • Organizational, interpersonal, analytical, and communication skills
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
  • Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
  • ProServe, ProTect, and Deal Us Security Staff Training Program available (In Alberta)
  • Completion of Serving It Right prior to start date (in BC)
Why Work With Us?

Gateway Casinos Sudbury is a dynamic and fun work environment that values your vision, skill, and energy. We offer a range of benefits, including a full benefits package for full-time employees, retirement savings plan, exciting work environment, and development and training opportunities.

We are committed to providing an inclusive and barrier-free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.