Security Officer

1 month ago

Sudbury, Ontario, Canada Gateway Casinos & Entertainment Limited Full time

About the Role

We are seeking a highly skilled and experienced Security Officer to join our team at Gateway Casinos & Entertainment Limited. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and employees, while also maintaining a high level of customer service.

Key Responsibilities

  • Monitor the gaming floor and respond to guest inquiries in a timely and professional manner.
  • Control access to the facility and sensitive areas, ensuring that only authorized personnel have access.
  • Monitor alarm panels and control and issue keys as necessary.
  • Write reports, maintain a daily log, and conduct investigations as required.
  • Provide First Aid and medical attention as needed.

Requirements

  • Minimum 6 months experience in a security role.
  • Proven high level of customer service.
  • Detail-orientated and organized nature.
  • Solid analytical and communication skills, both written and verbal.
  • Current First Aid/CPR certification.
  • Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
  • Sensitive in dealing with people and proactive in providing solutions.
  • Good judgment and understanding of casino operations.
  • Experience with computers and surveillance equipment.
  • Ability to stand and walk for long periods.
  • Capacity to physically restrain and secure individuals using prescribed techniques.
  • Social perceptiveness and good vision to identify people.

What We Offer

  • Full benefits package for full-time employees.
  • Retirement savings plan.
  • Exciting, supportive, and fun work environment.
  • Family and friends discounts on travel, tech, food, beverage, and fitness.
  • Development and training opportunities.

About Us

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We operate 27 gaming properties across British Columbia, Ontario, and Alberta, employing approximately 8,648 people. Our company is committed to providing a safe and enjoyable experience for our guests, while also offering opportunities for career advancement and personal growth for our employees.

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