Expert Parts Advisor

4 weeks ago


Grande Prairie, Canada AutoCanada Full time

Sr Parts Advisor Job Description

At AutoCanada, we are seeking a highly skilled Sr Parts Advisor to join our Fixed Operations team. The ideal candidate will possess a professional demeanor and appearance, with excellent customer service skills and strong time management abilities. Additionally, they will have a creative and innovative approach to problem-solving and be self-motivated, with a focus on meeting physical demands such as heavy lifting and standing for extended periods.

Responsibilities:

  • Contribute to the management of inventory and ordering parts in a fast-paced environment
  • Establish strong relationships with wholesale and retail customers, both in person and over the phone
  • Clarify customer needs to locate required parts or services and suggest related items or services
  • Track inventory, reorder as needed, and assist the Parts Manager in resolving discrepancies between computer inventory and dealership parts
  • Source and obtain information for special orders, ensuring accuracy and multitasking
  • Research part availability within the dealership or from other sources as necessary

Requirements:

  • Minimum 1 year of experience in an automotive dealership and/or Parts Department
  • Completion of a related post-secondary program and/or training courses considered an asset
  • Experience with CDK and Star Parts considered an asset
  • Detailed understanding of Parts and Service operations and inventory management
  • Well-defined diplomacy skills, including negotiation and conflict resolution
  • Strong organizational and time management skills
  • Ability to meet physical demands of the role

What We Offer:

  • Competitive wages
  • Health and Dental benefits
  • Life insurance
  • Company events
  • Premier dealership setting
  • A positive and vibrant team environment
  • An opportunity to be part of an exciting, growing business

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