Healthcare Service Assistant

6 days ago


Burlington, Ontario, Canada Shoppers Drug Mart Full time

About Us

Shoppers Drug Mart is a leading retailer of health and wellness products in Canada, with over 1,300 locally owned and operated stores coast to coast. We're committed to building a talented team who champion collaboration, kindness, and inclusivity.

The Role

We're seeking a HealthCare Service Assistant to support our pharmacy team in providing exceptional patient care. As a key member of our team, you will be responsible for:

  • Providing Customer Service: greet customers promptly, gather prescription information, and refer clinical inquiries to pharmacists.
  • Assisting Pharmacists: assist in prescription preparation, data entry for new prescriptions, and refill request processing.
  • Managing Administrative Tasks: receive new and repeat prescription orders, prepare and submit orders (excluding controlled drugs and narcotics), and manage incoming faxes according to Pharmacy Standards of Practice.

Requirements

To succeed in this role, you will need:

  • A High School Diploma.
  • A diploma from a Pharmacy Assistant credited course (preferred).
  • Previous pharmacy experience (preferred).
  • Effective organizational skills, ability to multitask, problem-solving skills, and strong attention to detail.

What We Offer

We offer a competitive salary and benefits package, including flexible scheduling and opportunities for growth and development. Join our team and take ownership of your work while caring for our patients, coworkers, customers, and community



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