Care and Wellness Assistant
5 days ago
**Company Information**
">We are Ontario Health atHome, a leading provider of healthcare services. Our team is dedicated to delivering responsive, accessible, integrated, patient-centered care.
">**Job Summary**
">As a Patient Care Assistant, you will play a key role in providing administrative support and ensuring the smooth operation of our services. You will work closely with Care Coordinators, answering telephone inquiries, managing patient records, and entering data into our electronic database.
">**Responsibilities**
">Your key responsibilities will include:
">- ">
- Providing administrative support services to Care Coordinators, including processing new referrals, orders for services, supplies, and equipment">
- Managing confidential patient records, ensuring accuracy and confidentiality">
- Entering, updating, and maintaining patient data in our electronic database, using advanced multi-tasking skills to meet performance and service goals">
- Answering telephone inquiries from patients, families, and service providers, providing exceptional customer service">
- Supporting other positions as needed, demonstrating flexibility and adaptability">
**Requirements**
">To be successful in this role, you will need:
">- ">
- A Grade 12 diploma (minimum)">
- 2 or more years of related office experience, with a focus on healthcare administration">
- Excellent organizational skills and ability to work independently with minimal supervision">
- Proficiency with database software, MS Word, Excel, and other applications in a Windows environment">
- Exceptional interpersonal skills and ability to work as part of a team, communicating effectively with patients, families, and healthcare professionals">
- Flexibility to work a schedule that includes days, evenings, and weekends, with a commitment to meeting performance and service goals">
**What We Offer**
">We offer a comprehensive compensation package, including competitive hourly wages, valuable benefits, and opportunities for professional growth and development.
">**Why Work with Us?**
">If you're interested in driving excellence in care and service delivery, seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
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