Ice Cream Store Operations Manager
2 months ago
**Job Summary**
This role is responsible for the day-to-day operation of the ice cream store in the absence of the Manager. The ideal candidate will have a strong focus on ice cream and customer service, with the ability to lead and motivate a team.
Key Responsibilities:
- Provide exceptional customer service and ensure a positive customer experience
- Oversee the operation of the retail store, including staffing, inventory management, and cash handling
- Assist with ordering products and supplies, and maintain a clean and organized store environment
- Develop and implement strategies to increase sales and customer engagement
- Collaborate with the management team to achieve business objectives
- Recruit, train, and develop a high-performing team
- Ensure compliance with company policies and procedures
Requirements:
- 2+ years of experience in a retail or customer-facing role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Excellent customer service skills and a passion for delivering exceptional customer experiences
- Ability to lift up to 30 lbs and stand for long periods
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- Discounts on COWS products and services
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