Expert Operations Support Specialist

3 days ago


Richmond, British Columbia, Canada Reimagined Parking Full time

About the Role

We are seeking a highly motivated and detail-oriented Expert Operations Support Specialist to join our team at Reimagined Parking. As an Operations Support Specialist, you will be responsible for providing exceptional customer service and support to our internal Operations Teams.

Key Responsibilities

  • Resolve customer inquiries and issues in a timely and professional manner.
  • Respond to emails and phone calls with professionalism and accuracy.
  • Proofread and update customer-facing information, email communications, and resources.
  • Develop and maintain up-to-date resources and manuals.
  • Demonstrate effective communication and relationship-building skills.

Requirements

  • 1+ year of experience in customer service or a related field.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent written and verbal communication skills.
  • Ability to maintain a high level of professionalism and confidentiality.

What We Offer

  • Competitive compensation package.
  • Opportunity to work with a leading technology company.
  • Collaborative and dynamic work environment.

About Us

Reimagined Parking is a leading provider of parking solutions. We are committed to delivering exceptional customer service and support to our customers and employees.

Equal Employment Opportunity

Reimagined Parking is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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