Senior Manager, Talent

2 weeks ago

Markham, Ontario, Canada Miller Waste Systems Full time
Job Summary

Miller Waste Systems is seeking a Senior Manager, Talent & Organizational Development to lead initiatives and strategies relating to talent management, learning and development, and Equity, Diversity, and Inclusion (EDI). This role will align talent and learning strategies to support overall strategic and operational objectives.

Key Responsibilities
  • Lead a team of human resources professionals supporting front-line operations in day-to-day and future people planning initiatives.
  • Provide leadership, coaching, and guidance to the talent and learning team members, fostering a culture of accountability, innovation, and continuous improvement.
  • Drive initiatives to promote an engaged culture and psychological well-being throughout the organization.
  • Lead a talent review and succession planning framework across the organization.
  • Build a diverse and ready pipeline of high-potential successors for business-critical roles.
  • Lead the performance management program, including objective setting, check-ins, coaching, year-end assessments, and promotions.
  • Review new hire feedback to identify opportunities to improve interview and onboarding experiences.
  • Ensure MWS recruitment branding and customer service from initial posting through 90-day review.
  • Design, implement, and manage a strategy to support talent pipeline development.
  • Set and lead a measurement strategy to assess and monitor the effectiveness of talent management programs.
  • Conduct analytics to measure talent pipeline and KPIs, including reviewing current talent management programs.
  • Oversee the development and maintenance of a leadership training program.
  • Implement and manage the future vision of Learning Management Software.
  • Work with the learning team to establish necessary career paths for various roles.
  • Review feedback from training sessions to assess program success and identify improvement opportunities.
  • Identify internal and external employment labour market trends for recruitment, retention, and learning best practices.
  • Support the research and development of a comprehensive EDI strategy.
  • Establish and maintain relationships across MWS to understand their needs and provide guidance.
  • Lead and support events to engage employees and promote awareness of diverse perspectives.
  • Conduct regular assessments to track participation and measure the effectiveness of EDI initiatives.
  • Assist with the development and delivery of inclusion-related programs.
  • Evaluate ongoing development of Talent, Learning, and EDI policies and procedures.
  • Report on team KPIs and monthly dashboard to VP, People and Culture.
Requirements
  • Bachelor's degree in Human Resources, ED&I, Organizational or Industrial Relations, or a related field; Master's degree or professional certification (e.g., CHRP, CHRL) is an asset.
  • 7-10+ years of progressive experience in Human Resources and leading teams.
  • Experience in learning and development.
  • Strong knowledge of HR principles, practices, and methodologies.
  • Proficiency in ATS, LMS systems, and Microsoft Office.
  • Excellent people and relationship management skills.
  • Attention to detail and the ability to follow and create standard procedures.
  • Strong communication and interpersonal skills.
  • Demonstrated ability to manage multiple priorities and projects in a fast-paced environment.
  • Knowledge of relevant legislation and regulations governing compensation and benefits.
  • Proven track record of driving results.
  • High level of integrity, discretion, and confidentiality.
  • Possess a valid driver's licence and flexibility to travel.
  • Takes pride in driving oneself and others towards operational excellence.

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