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Customer Service Representative
1 month ago
About Us
Proudly Canadian and independently owned, Coke Canada Bottling Limited is a leading beverage manufacturer with over 5,800 associates across the country. We operate from more than 50 sales and distribution centers and five production facilities nationwide.
Job Overview
We are seeking an experienced Customer Service Representative - Grocery Operations to join our team in providing exceptional service to clients and consumers. As a key member of our front-line staff, you will play a vital role in maintaining our high standards for customer satisfaction and operational efficiency.
Key Responsibilities
- Maintain an organized backroom by organizing stock, identifying, monitoring, and reporting inventory levels; re-packing product; completing any required paperwork.
- Replenish products in store racks, shelves, displays, and coolers by transporting product between the backroom/storage room to the front-of-store with manual equipment (pallet jack, hand-truck).
- Build, change or remove product displays while adhering to company standards; cleaning product space and securing damaged or defective product.
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
- Manage physical requirements including repetitively lifting, carrying, and positioning product (weight up to 50lbs or 22kgs) above shoulder height without assistance.
Requirements
- Must be 17 years of age
- Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred
- Experience working with manual or powered pallet jacks preferred
- Minimum one (1) year experience working under little to no supervision preferred
- Must have a personal vehicle for use during working hours
- Must have current vehicle liability insurance
- A valid driver's license with a clean driving record with no major violations over the last three (3) years
Compensation and Benefits
We offer a competitive salary range of $45,000 to $55,000 per year, depending on experience, as well as comprehensive benefits package including health, dental, and vision coverage, retirement savings plan, and paid time off.
Culture
Coke Canada Bottling Limited is committed to creating a diverse and inclusive workforce with several programs, policies, and resources in place to support our people. If you are passionate about delivering exceptional customer service and want to work for a dynamic organization that values diversity and inclusivity, we encourage you to apply.
