Physiotherapy Clinic Coordinator

3 weeks ago

Toronto, Ontario, Canada pt Health Full time
Customer Service Representative Opportunity at Lifemark Physiotherapy Scarborough Village

We are seeking a skilled Customer Service Representative to join our team at Lifemark Physiotherapy Scarborough Village. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and visitors.

Key Responsibilities:

Answer telephone calls and greet patients and visitors upon arrival
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient's medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Coordinate courier packages and process incoming and outgoing email, mail and faxes

Requirements:

High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Required 1-3 years experience performing a similar role
Excellent communication and interpersonal skills
Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision

About Us:

Lifemark Physiotherapy Scarborough Village is a leading healthcare provider in the community. We are committed to delivering exceptional patient care and service. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

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