Food Services Director

3 weeks ago


Hamilton, Ontario, Canada Tim hortons Full time
Job Title: Food Services Manager

Key Responsibilities
  • Oversee and monitor staff performance to ensure high-quality service and customer satisfaction.
  • Plan and organize daily food services operations, including staff scheduling and resource allocation.
  • Recruit, train, and supervise staff to ensure they have the necessary skills and knowledge to provide excellent customer service.
  • Determine the types of food services to be offered and implement operational procedures to ensure efficiency and effectiveness.
  • Negotiate with suppliers to obtain the best possible deals for food and other supplies.
  • Ensure that health and safety regulations are followed and that the work environment is safe and healthy.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Supervise a team of 3-4 people and work a permanent schedule with 35-40 hours per week.
  • Communicate effectively with customers and staff in English.


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