Quality Assurance Manager

2 weeks ago

Mississauga, Ontario, Canada Bombarbier Full time
About the Role

We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Bombardier. As a key member of our organization, you will be responsible for ensuring the highest standards of quality in our aviation services.

Key Responsibilities
  • Act as the primary point of contact for all interactions with National Aviation Authorities (NAAs).
  • Liaise with NAAs, customers, and auditors to resolve quality and safety issues in a timely manner and maintain regulatory approvals.
  • Oversee inspections of aircraft maintenance for service and/or overhaul and repair activities to ensure airworthiness and compliance with Maintenance Organisation Exposition (MOE) / Repair Station Quality Control manual and regulations.
  • Develop and maintain the MOEs/Repair Station/Quality Control Manual in accordance with each NAA's Part 145 regulation.
  • Develop procedures to administer company quality policy.
  • Review and interpret National Aviation Regulations to realign current policies, procedures, and manuals as necessary.
  • Provide guidance on compliance with Company, Regulatory, and Quality requirements.
  • Assess applications and approve personnel for carrying out maintenance.
  • Oversee Project Management and Maintenance Planning activities from a quality perspective, providing inputs as desired.
  • Oversee and administer an effective Internal/vendor Quality (evaluation) Audit Program.
  • Conduct incident/accident investigation and provide investigation report to the customer or NAA.
  • Conduct risk assessment to changes in management, new capabilities, etc. that impact product safety.
  • Host monthly Q&S meeting with management team for continuous improvement.
  • Collect, analyze, and summarize quality-related information and trends to prepare reports on product and process quality.
  • Review and implement current best practices within Quality field to support achievement of organizational objectives.
  • Maintain current knowledge of new trends in quality and implement appropriate best practices.
  • Communicate with customer representatives as required to ensure all quality issues and inquiries are satisfied.
Requirements
  • Bachelor's degree in Aviation, Engineering, or related field.
  • Aircraft Maintenance Engineering Licence and acceptable to the CAAS (or ICAO Type 2 licence and passes in M9 & M10/L11 examinations).
  • Trained and experienced Quality Internal and Lead Auditor.
  • Minimum 10 years technical experience in the Aviation Industry, with 7-8 years of experience in quality management role and 3 years progressive supervisory experience.
  • Thorough working knowledge and experience of EASA, FAA, and CAAS requirements and other NAA requirements pertaining to maintenance programs and procedures.
  • Knowledge of current trends and best practices within Quality field.
  • Fluent English oral and written business writing skills and presentation skills.
  • Strong interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies.

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