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Sales and Delivery Professional

2 months ago

Mississauga, Ontario, Canada Canna Cabana Full time

Job Summary:

Canna Cabana is seeking a reliable Sales Associate/Delivery Driver to join our team. The Sales Associate/Delivery Driver will be responsible for delivering Canna Cabana orders to customers in a timely and accurate manner.

Key Responsibilities:

  • Greet customers and discuss their needs, ensuring a positive and personalized experience.
  • Take orders from customers and prepare products for purchase, maintaining a high level of product knowledge.
  • Deliver cannabis and cannabis accessories products to customers in a safe, courteous, and timely manner, utilizing route management applications.
  • Resolve customer complaints and concerns in a professional and efficient manner.
  • Communicate customer requests and issues to Retail Store Managers as needed.
  • Verify invoices and purchase requests for accuracy, ensuring compliance with regulations.
  • Confirm delivery details with customers and verify their identity before making delivery, ensuring they meet the legal age requirement.
  • Maintain logs and records, adhering to provincial and federal regulations.
  • Inspect delivery vehicles and ensure the safety and security of the loading and unloading process.
  • Participate in merchandising and promotional activities for accessories, maintaining a high level of product knowledge.
  • Ensure store conditions meet established standards, participating in store maintenance and upkeep.
  • Assist with display of merchandise and inventory management, ensuring accuracy in all transactions and procedures.
  • Work collaboratively with management and other employees to maximize store sales and in-store presence.
  • Answer phone calls and transfer them to the appropriate person or Retail Store Manager.
  • Ensure adherence to health, safety, and security regulations, meeting required standards.
  • Process sales and accept payment, handling cash, credit cards, or automatic debit payments.

Requirements and Qualifications:

  • CannSell License and a clean police background check are mandatory in Ontario.
  • High school diploma, GED, or equivalent, with good knowledge of cannabis products and strains.
  • Valid driver's license and excellent driving skills are required, with a defensive driving course being an asset.
  • A copy of a current clean driving abstract is required, with no violations in the last three years.
  • Proof of vehicle insurance coverage for work purposes and registration on the driver's name.
  • Familiarity with local streets, neighborhoods, and routes.
  • Strong mechanical aptitude, with the ability to perform routine vehicle maintenance.
  • First Aid Kit required in the vehicle.
  • Working smartphone with a data plan and charger required.
  • Two years of experience in retail sales, with proven sales ability and the capability to meet and surpass targets and goals.
  • Ability to analyze and interpret customer needs, offering appropriate options, solutions, and resolutions.
  • Strong knowledge of retail sales principles, methods, practices, and techniques.
  • Effective communication skills, both verbally and in writing.
  • Ability to work individually and as part of a team, with a professional and mature demeanor under stressful situations.
  • High flexibility, with strong interpersonal and problem-solving abilities, allowing for effective work in a diverse environment.
  • High level of integrity and work ethic, maintaining professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
  • Highly responsible, reliable, and dependable.
  • Flexible schedule, including evenings and weekends.
  • Strong time management and customer service skills.
  • Ability to work well under pressure in a fast-paced environment.
  • Exceptional organizational abilities, with task prioritization, multi-tasking, use of timelines, and time management techniques.