Lead Retail Operations Manager
1 week ago
The Lead Retail Operations Manager is a vital role at Fox Creek Liquor Store, responsible for overseeing the day-to-day operations of our retail store.
About the RoleWe are seeking an experienced and organized individual to lead our retail team. The ideal candidate will have excellent leadership skills, a strong work ethic, and a passion for delivering exceptional customer service.
Key Responsibilities- Manage and supervise the sales floor, including assigning duties to sales staff and ensuring a smooth customer experience.
- Hire, train, and develop staff members to meet business needs.
- Authorise payments, order merchandise, and manage inventory levels.
- Maintain accurate records and reports on sales volumes, merchandising, and personnel matters.
- Resolve customer complaints and issues in a professional and timely manner.
- Establish and maintain high standards of work quality and customer satisfaction.
- A minimum of 2 years of experience in a retail management role.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. This is a full-time position with a 30-hour workweek.
What We OfferAs a valued member of our team, you can expect:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A comprehensive benefits package.
- The chance to work with a talented team and make a real difference in the community.
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