Sales Associate
6 days ago
Job Summary
PVH is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for creating an emotional connection between our customers and the brand, exceeding expectations, and providing exceptional service.
Key Responsibilities
- Customer Experience
- Provide exceptional customer service, focusing on customer engagement and suggestive selling to drive sales and conversion.
- Maintain in-depth knowledge of products and promotions to help explain value and build brand loyalty.
- Prioritize delivering an exceptional customer experience and always place the customer first.
- Commitment to Efficiency
- Execute processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards.
- Uphold backstock organization and adhere to all company tools, policies, and procedures.
- Maintain awareness of potential theft and report concerns to management.
- Associate Morale
- Demonstrate a sense of pride, commitment, and passion for the brand and our customers.
- Treat customers and store team professionally, courteously, and respectfully.
- Celebrate and embrace individuality, inclusion, and partnership.
Requirements
- Prior retail experience preferred.
- High school graduate/equivalent preferred.
- Flexible schedule required, including nights, weekends, and overnight shifts.
- Excellent communication and time management skills.
- Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.
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