Senior Estate Insurance Marketing Associate

3 weeks ago


Vancouver, British Columbia, Canada BMO Full time

Job Summary

We are seeking a highly motivated and experienced Senior Estate Insurance Marketing Associate to join our team at BMO. As a key member of our Wealth Sales & Service team, you will play a critical role in supporting the Estate & Insurance Advisor in growing overall insurance sales.

Key Responsibilities

  • Provide administrative support to the Estate & Insurance Advisor, including reviewing life insurance applications and change forms for completeness and accuracy.
  • Complete underwriting follow-ups with clients, business partners, and insurance carriers during the underwriting process.
  • Respond to client inquiries or direct them to the appropriate staff member.
  • Assist the EIA in preparing and maintaining client documentation.
  • Help manage the EIA's calendar and book client meetings.
  • Prepare insurance illustrations using life insurance company software.
  • Assist the EIA with marketing initiatives and other miscellaneous tasks to support business growth.
  • Contact internal departments to resolve client or process issues.

Business Delivery and Operational Effectiveness

  • Support the EIA's sales objectives by delivering high-quality service to clients and business partners.
  • Plan and organize seminars, lunch and learns, and workshops for clients and business partners.
  • Identify gaps, issues, and best practices through monitoring of sales and service performance targets against plans.
  • Identify revenue-generating opportunities to cross-sell and up-sell, including term renewals, replacements, and conversions, and living benefit solutions.
  • Oversight of the EIASI inforce block of business for the respective team, with a focus on high-risk policies to ensure client objectives/needs continue to be met.
  • Contribute to the EIA business objectives by building and maintaining relationships with clients and ensuring client needs are met or exceeded by resolving issues/requests in a timely and effective manner.
  • Maintain files and generate production reports, as needed.
  • Maintain awareness of insurance products, initiatives, and developments in the industry and inforce services offered by external providers.
  • Contribute to the EIA's business objectives by ensuring the book of business is continuously developing.
  • Ensure client needs are met or exceeded by resolving issues/requests in a timely and effective manner.
  • Excellent verbal and written communication skills, as evidenced by providing an outstanding level of customer service to clients, carriers, and producers alike.
  • Project a professional and consistent image by adhering to the organization's brand, corporate identity, and standards.

Risk Management & Controls

  • Ensure proper adherence to all aspects of First Principles Our Code of Conduct and Ethics and Compliance Regulations.
  • Follow security and safeguarding procedures and apply appropriate due diligence for the prevention of loss due to fraud, counterfeiting, money laundering, or defalcation in accordance with Bank policy.

Requirements

  • High energy and highly motivated, self-starter, results-oriented individual with a commitment to providing an exceptional level of service.
  • Advanced knowledge of administrative processes and procedures as outlined in BMO EIASI Policies.
  • Ideal candidate must have a strong insurance industry background and in-depth working knowledge of insurance products, sales concepts, and inforce policy service strategies.
  • Strong understanding of provincial regulatory requirements for policy management.
  • Knowledge of Trust and Estate services, as well as Financial/Retirement planning is an asset.
  • Proficient in the use of Microsoft Office, with a focus on demonstrated working knowledge of MS Excel.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Strong analytical, investigative, and problem-resolution skills.
  • Effective organizational skills with the ability to prioritize and meet timelines.
  • Proven ability to manage effectively in a multitasking environment, while executing with accuracy.
  • Team-oriented operating style with effective interpersonal skills that allow successful business interactions with individuals of all leadership styles and personalities.

Education/Experience

  • University degree or equivalent industry experience.
  • Minimum 5 years of administrative experience in Life Insurance Industry and with Investment Products.
  • Provincial Life Insurance Licensed (LLQP).

Salary and Benefits

$64,900.00 per year, salaried and commission-based.

BMO offers a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

For more information, please visit our website.



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