Product Engineering Writer II

1 week ago

Ottawa, Ontario, Canada Esri Full time
Job Summary

Esri is seeking a skilled Product Engineering Writer II to join our dynamic team. As a key member of our product engineering writing team, you will be responsible for creating high-quality reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Online, our premier cloud GIS system. Your primary focus will be on communicating and demonstrating best practices about web mapping, analysis, geospatial data, and other applied GIS workflows. If you have a strong planning, problem-solving, and analytical mindset, and can translate complex ideas into clear and compelling messages within established deadlines, we encourage you to apply.

Responsibilities
  • Write documentation in the ArcGIS help system about ArcGIS Online
  • Create blog articles, videos, guides, and tutorials for GIS practitioners that provide guidance, best practices, and applied workflows for web mapping, analysis, geospatial data, and more
  • Develop innovative workflows for using ArcGIS Online in various communities, programs, and industries
  • Collaborate with development, product marketing, product management, documentation, sales, and other teams to provide learning resources about ArcGIS Online
  • Contribute to additional writing projects, for example, creating resources about metadata and editing the Esri GIS Dictionary

Requirements
  • Portfolio Submission: Writing samples of your recent work
  • 2 + years of professional writing experience related to ArcGIS Online or web GIS; ideally a blended background including technical and creative writing
  • Exposure to web-based content management systems to create and publish documents
  • Exceptional written and verbal communication skills
  • Ability to translate complex concepts into clear, concise, compelling content
  • Effective time management and organizational skills; work proactively and volunteer assistance without being asked and under tight turnaround
  • Demonstrated ability to thrive in an agile environment with a fluid mix of collaborative and independent work
  • Bachelor's degree in GIS, Geography, English, or related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in Canada

Recommended Qualifications
  • Experience with ArcGIS
  • Masters degree in GIS, Geography, English, or related field

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