Heating Systems Specialist

2 weeks ago

Hamilton, Ontario, Canada MT Talent Full time

Job Overview

This is an excellent opportunity for an experienced HVAC Technician (G1) looking to join a collaborative, supportive and fun team that offers substantial work-life balance, stability and exciting projects to be part of.

The Opportunity

We are proud to partner with a reputable HVAC manufacturer's representative offering world-class HVAC solutions across Ontario for over 30 years. As their business flourishes, they are looking to add a new HVAC Technician (G1) to their team. The successful candidate will be responsible for delivering industry-leading service to our clients, primarily focused on new construction projects.

Responsibilities

  • Provide customers with top-level support on products.
  • Startup and commission new product installations, working alongside installing contractor to ensure optimal operation.
  • Provide telephone support to installers and service technicians on installation (wiring, piping, programming) and operational issues related to equipment supplied.
  • Work with sales staff to support them in lay out and integration of equipment.
  • Liaise with manufacturer's technical support to obtain support documents and technical information that will assist customers with installation and/or configuration of equipment.
  • Provide field support in installation, troubleshooting and configuration of equipment through entire life cycle.
  • Support warranty claim processing, working with both contractor and internal sales team to address product failures in a timely manner.
  • Occasionally attend manufacturer facilities for technical training on product lines.

Requirements

  • G1 gas technician license is required. A license is a definite asset and desired.
  • Current and continuing member of the Ontario College of Trade in good standing.
  • At least 5 years' service experience in the trade working on ICI projects.
  • Strong mechanical and electrical aptitude with strong problem solving and critical thinking skills.
  • Valid G Drivers License with a clean driving record.
  • Strong communication and interpersonal skills (written and oral) with a proven ability to work with internal teams and customers in a way that represents the company brand and values at all times.
  • Conscientious and diligent with a proactive attitude.
  • Punctual, reliable, strong sense of integrity and maturity.
  • Strong computer and electronic skills related to HVAC equipment. An ability and willingness to learn new applications is required.
  • Ability to travel within the GTA including downtown core, Halton and Southwestern Ontario.

What We Offer

  • $65,000 - $80,000 per year depending on experience.
  • Competitive wages.
  • Profit sharing.
  • Complete Benefits package including wellness spending account.
  • RRSP.
  • Company sponsored professional affiliations (OACETT, CPSA, ASHRAE etc.).
  • Professional and career development opportunities.
  • Friday afternoons in the summer off.
  • Full-company annual retreat.
  • Paid company-wide shutdown during the holiday season.
  • Hybrid work environment.

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