Customer Service Team Manager
3 weeks ago
Job Summary:
We are seeking a skilled Customer Service Team Manager to join our team at Vertex.
The ideal candidate will have 5+ years of experience in customer service and a strong understanding of leadership principles.
The successful candidate will be responsible for supervising and advising the customer service team, managing customer accounts, and ensuring follow-ups.
Key responsibilities include:
- Efficiently process customer requests
- Enter and update data
- Perform various administrative office tasks
Requirements:
Good knowledge of the Microsoft suite Office
Leadership
Organization
Attention to detail
Bilingualism (English and French)
Working Conditions:
Daytime, permanent, full-time position
Benefits
Schedule from Monday to Friday. No evenings or weekends.
Salary $55,000 and up based on experience
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