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Customer Service Representative

1 month ago

CarletonsurMer, Quebec, Canada Canada Post Full time

Job Description

Canada Post is seeking a highly motivated and customer-focused individual to join our team as a Post Office Assistant. As a key member of our team, you will provide exceptional counter services to our customers, utilizing a customer-focused approach to meet their needs.

Key Responsibilities

  • Sell postal products and services to the business community and public
  • Sort, distribute, and process mail into appropriate classifications
  • Provide customers with information and forms
  • Address delivery and service difficulties to resolve problems thoroughly and quickly

Qualifications

  • High school or provincial equivalency and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems
  • Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time
  • Flexibility to be available for temporary, on-call work

Additional Requirements

This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.