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Director, Transformation and Strategy Execution
2 months ago
**Job Summary**
The Financial Services Regulatory Authority of Ontario (FSRA) is seeking a highly skilled and experienced professional to lead the execution of key initiatives under its auto insurance reform strategy. As a key member of the FSRA leadership team, the successful candidate will be responsible for overseeing the operational design, planning, development, and phased implementation of a new technology platform to support FSRA's new supervisory model for auto insurance.
Key Responsibilities
- Lead the auto technology transformation in partnership with IT, from concept to design, build, and implementation, to replace a legacy system with a new platform with expanded capabilities to enable FSRA's new principles-based auto insurance supervisory model.
- Develop detailed plans for phased implementation, manage timelines and budgets, and identify and mitigate delivery risks.
- Lead change management through the transition, including internal and industry communications, training, and support.
- Oversee the development of a new fraud reporting platform and processes from concept to implementation, working in collaboration with auto policy, IT, and data science, as well as industry stakeholders.
- Lead the operational execution of key initiatives under FSRA's auto insurance reform strategy, ensuring alignment with organizational goals and outcomes.
- Develop and execute a change management and communication strategy for the introduction of the new tool.
- Direct the development of management reporting tools and analytics to generate both operational and industry insights to the auto insurance team.
Qualifications
- University degree combined with CIP designation or equivalent experience.
- 8-10+ years of personal insurance leadership experience.
- Experience leading the business operational aspects of a technology transformation in personal insurance, including working closely with technology partners to design, build, and implement.
- Experience with leading major projects and managing change.
- In-depth knowledge of the personal insurance sector and industry trends.
- Knowledge of technology solutions in the P&C insurance industry, as well as practical use cases for automation, integrations, and GenAI.
- Leadership skills to implement an effective and efficient organizational structure, systems, methodologies, and standards.
- Strong interpersonal, relationship management, and negotiation skills.
