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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2128900 Ontario Inc. as a key member of our retail operations team.
Key Responsibilities- Supervise and Lead a Team: Direct and manage a team of sales staff, ensuring they are equipped to provide exceptional customer service and meet sales targets.
- Assign Sales Workers to Duties: Effectively allocate tasks and responsibilities to team members to ensure efficient store operations and maximize sales.
- Hire and Train Staff: Recruit, train, and develop sales staff to ensure they have the necessary skills and knowledge to excel in their roles.
- Authorize Payments and Manage Cash: Oversee the handling of cash and authorize payments to ensure accurate and secure financial transactions.
- Order and Manage Merchandise: Coordinate the receipt and storage of merchandise, ensuring that stock levels are maintained and that products are displayed effectively.
- Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and minimize labor costs.
- Prepare Sales Reports: Analyze sales data and prepare reports to identify trends and areas for improvement.
- Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner.
- Manage Store Operations: Oversee the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
- Fast-Paced Environment: Work in a dynamic and fast-paced retail environment, with multiple priorities and deadlines.
- Physical Demands: Stand for extended periods, walk, and lift heavy loads as required.
- Attention to Detail: Maintain a high level of attention to detail to ensure accurate and efficient store operations.
- Excellent Communication Skills: Possess excellent written and verbal communication skills to effectively interact with customers, staff, and management.
- Leadership Skills: Demonstrate strong leadership skills to motivate and inspire team members to achieve sales targets and provide exceptional customer service.
- Problem-Solving Skills: Possess strong problem-solving skills to resolve customer complaints and concerns in a professional and courteous manner.
- Time Management Skills: Demonstrate effective time management skills to prioritize tasks and meet deadlines.
- Accessible and Inclusive Work Environment: Create a welcoming and inclusive work environment for employees with disabilities.
- Support for Newcomers and Refugees: Provide support and resources to help newcomers and refugees integrate into the workforce.
- Support for Veterans: Offer support and resources to help veterans transition into the civilian workforce.
- Support for Indigenous People: Provide cultural competency training and awareness to create a welcoming work environment for Indigenous employees.
- Support for Mature Workers: Offer phased retirement options and flexible work arrangements to support mature workers.
- Support for Visible Minorities: Apply hiring policies that discourage discrimination against members of visible minorities.
