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Menu Clerk

2 months ago

Newmarket, Ontario, Canada Southlake Regional Health Centre Full time
Job Summary

The Menu Clerk plays a vital role in ensuring the delivery of high-quality patient care at Southlake Regional Health Centre. As a key member of our team, you will be responsible for preparing and distributing patient menus, obtaining meal choices, and providing exceptional customer service to patients and families.

Key Responsibilities
  • Prepare and distribute patient menus in a timely and accurate manner
  • Obtain patients' meal choices via computer for two meals daily
  • Provide front-line service to patients and families, responding to food and meal requests and queries
  • Respond to phone calls related to patient feeding, catering, and other department business
Requirements

To be successful in this role, you will require:

  • Basic knowledge of therapeutic diets
  • Experience and/or knowledge in food and nutrition basics
  • Demonstrated PC computer skills
  • Knowledge of Computrition Computer Application
  • Knowledge of HBOC
  • Knowledge of Excel spreadsheets
  • Ability to meet deadlines and multitask
  • Self-starter with the ability to work independently
  • Customer-oriented with a pleasant phone manner
  • Demonstrated excellence in communication, both written and verbal
  • Demonstrated problem assessment skills
  • Demonstrated commitment to customer service and teamwork
  • Demonstrated individual leadership skills
  • Commitment to providing an exceptional experience for patients and families
Qualifications

You will require a minimum Grade 12 education and possess the skills and abilities outlined above.