Hotel Front Desk Associate

4 weeks ago


Edmonton, Alberta, Canada RKS Hotels Group Ltd] Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at RKS Hotels Group Ltd.

Job Summary

The successful candidate will be responsible for providing exceptional guest service, handling front desk operations, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including checking guests in and out, handling room assignments, and processing payments.
  • Maintain a clean and organized front desk area, ensuring that all necessary materials and equipment are readily available.
  • Work collaboratively with other hotel staff to ensure seamless guest experiences.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy when handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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