Hotel Front Desk Associate

3 weeks ago


Edmonton, Alberta, Canada RKS Hotels Group Ltd Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at RKS Hotels Group Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a smooth and efficient front desk operation.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information about hotel amenities and services.
  • Reservation Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform various clerical tasks, such as faxing, filing, and photocopying.
  • Communication: Answer telephone calls, relay messages, and assist clients/guests with special needs.
  • Light Housekeeping: Perform light housekeeping and cleaning duties as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, attention to detail, and ability to work in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Supportive Team: A supportive and dynamic team environment.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].



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