Dispatch Operations Coordinator
7 days ago
Stock Transportation Limited is seeking a skilled Dispatcher - Hearst, ON to join our team. As a key member of our dispatch operations, you will play a vital role in ensuring the safe and timely transportation of students across Ontario.
In this dynamic position, you will be responsible for directing daily assignments, scheduling drivers and bus assistants, and assigning vehicles to ensure seamless route coverage. Your exceptional communication skills and ability to work under pressure will be essential in coordinating emergency responses, facilitating mechanical service repairs, and maintaining high compliance to dispatch standard operating procedures.
We are looking for a highly organized and detail-oriented individual who can thrive in a fast-paced environment. If you have previous dispatch experience and possess strong problem-solving skills, we encourage you to apply for this exciting opportunity.
About Stock Transportation Limited
As a leading provider of pupil transportation services, Stock Transportation Limited operates over 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia, and Alberta. Our commitment to delivering exceptional service and prioritizing student safety has earned us a strong reputation in the industry.
Key Responsibilities
- Direct daily assignments and schedule drivers and bus assistants to ensure timely route coverage
- Coordinate emergency responses, facilitate mechanical service repairs, and maintain high compliance to dispatch standard operating procedures
- Communicate effectively with colleagues and customers in a fast-paced environment
- Maintain accurate records and documentation to support efficient service delivery
- Collaborate with maintenance teams to ensure uninterrupted service delivery
- Provide excellent customer service and respond to inquiries in a professional manner
Requirements
- High school diploma or equivalent required
- Previous dispatch experience preferred
- Strong problem-solving skills and ability to work under pressure
- Excellent communication and organizational skills
- Ability to read and interpret documents and instructions from customers and other team members
- Proficiency in Microsoft Office programs and computerized routing software
- Bi-lingual abilities an asset
Why Work with Us?
At Stock Transportation Limited, we offer a supportive and collaborative work environment that fosters growth and development. We prioritize employee well-being and provide opportunities for professional advancement. If you are passionate about delivering exceptional service and contributing to a dynamic team, we invite you to apply for this exciting opportunity.
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