Team Lead Sales Software
3 weeks ago
PBS Systems is a leading provider of business solutions for the automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships across North America.
Job SummaryWe are seeking a highly skilled and experienced Team Lead to join our Sales Software team. As a key member of our team, you will be responsible for driving corporate growth by facilitating implementations of our software with a strong focus on long-term feature adoption to our dealership customers.
Key Responsibilities- Leadership
- Remain calm under pressure, professional, and focused.
- Be a role model to your team members, and an example of what DTO (Dealer Training Optimization) expectations are.
- Accurately communicate policy, direction, and vision.
- Foster a supportive work culture, take care of your people, and positively represent PBS.
- Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow.
- People Management
- Involved in recruiting and retention programs, some HR responsibilities.
- Onboarding, and ongoing training of your team members.
- Support, mentor, motivate & encourage team members on job achievements.
- Keep the team engaged and focused forward. Identify staff challenges and engage management as necessary.
- Department Management
- Coordinate staff schedules, training and workload.
- Project oversight on all assigned installations and other projects.
- Provide support, guidance, and ultimately take responsibility for the more complex incidents and/or deployments.
- Ongoing queue management, project overviews, reporting, and analysis.
- Qualifications
- 3+ years previous experience in the automotive industry, dealership or PBS environment.
- Previous experience in managing high-performing teams.
- Thorough understanding of your silo, and how it integrates with the other areas of v10.
- Solid understanding of the different areas of PBS, as they relate to your silo.
- Computer proficiency in Microsoft Office, a quick learner, and technologically savvy.
- Fluent in English, and exceptional communication skills are required. French is an asset.
- Available to travel within Canada and the US, as required, to meet organizational needs (estimate: to 5-7 weeks/year) in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required.
- Available to work nonstandard hours starting at 5:30, 7:30 or 9:30am and occasionally Saturday and/or Sunday (due to travel schedule).
- Internal promotion and growth opportunities.
- An education department dedicated to helping you with professional and personal development.
- The opportunity to travel.
- Free parking.
- Staff events.
- Competitive annual base salary.
- Bonus for product certification up to $4,800 per year.
- Great referral bonus.
- Staff discounts with GM, Dell, Goodlife and more.
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