Retail Store Team Lead

3 weeks ago


Toronto, Ontario, Canada PARAMOUNT FURNITURE LTD. Full time

At Paramount Furniture Ltd., we are seeking a highly skilled Retail Store Team Lead to join our team. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff to ensure they have the necessary skills to excel in their roles
  • Authorize payments by cheque and manage store finances
  • Order merchandise and maintain inventory levels to meet customer demand
  • Establish work schedules and ensure the store is adequately staffed at all times
  • Supervise and co-ordinate activities of workers to achieve sales targets and maintain a positive work environment

As a Retail Store Team Lead, you will be responsible for resolving issues that may arise, including customer requests, complaints, and supply shortages. You will also be responsible for preparing reports on sales volumes, merchandising, and personnel matters to inform business decisions.

Requirements:
  • 1-2 years of experience in a retail management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and make sound decisions under pressure
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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