Chocolate Sales Ambassador

5 days ago


Edmonton, Alberta, Canada Brand Momentum Full time
Job Title: Chocolate Sales Ambassador

About Us:
We are a dynamic team at Brand Momentum, passionate about providing exceptional customer experiences in our Lindt Chocolate Shops. Our retail team is comprised of chocolate ambassadors who strive to deliver the best consumer experience possible.

Key Responsibilities:

1. Foster High-Quality Customer Relationships: Ensure high levels of customer satisfaction through exceptional service and provide personalized assistance to meet their needs.
2. Product Knowledge Expertise: Remain knowledgeable on products offered and discuss available options with customers, promoting sales and building trust.
3. Sales Promotion: Actively seek out customers in-store, go the extra mile to drive sales, and welcome customers to the store, answering any questions they may have.
4. Team Collaboration: Work collaboratively as part of the retail team to achieve sales targets and goals, acting as a brand ambassador for our products.

Qualifications:

1. Proven Retail Experience: Proven work experience as a Retail Sales associate or similar role, demonstrating a track record of achieving sales targets and possessing basic understanding of customer service practices and sales principles.
2. POS Transaction Expertise: Hands-on experience with POS transactions, familiarity with inventory procedures, and solid communication and interpersonal skills.
3. Customer Service Focus: A friendly and energetic personality with a customer service focus, ability to perform under pressure, and address complaints in a timely manner.
4. Availability and Education: Availability to work flexible shifts and a high school diploma, along with a passion for chocolate.

Why Join Us?
At Brand Momentum, we are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.

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