Senior IT Infrastructure Specialist

3 days ago


Ottawa, Ontario, Canada ApTask Full time

At ApTask, we're seeking a seasoned Senior IT Infrastructure Specialist to join our team. In this role, you will oversee the implementation and management of our IT infrastructure, ensuring seamless operations and scalability.

Key Responsibilities:

  • Develop and execute comprehensive IT strategies to drive business growth and efficiency
  • Design, implement, and manage robust IT infrastructure solutions, including Windows 10/11, Group Policies, Security Compliance, Intune, SCCM/Microsoft Defender
  • Provide top-notch support for end-users, handling calls, documentation, and remote issue resolution
  • Leverage your expertise in inventory management, standard operating procedures, and service improvement measures to enhance overall IT performance
  • Collaborate with cross-functional teams to deliver multiple IT projects and setups across various geographies
  • Maintain a strong focus on customer satisfaction, delivering timely results and managing expectations effectively

Requirements:

  • BE - IT/MCA or equivalent degree; MBA or equivalent degree a plus
  • 7-9 years of experience in IT infrastructure management, with a strong background in IT support, security compliance, and project delivery
  • Proven track record of working in start-up environments, executing end-to-end IT scoping and implementation
  • Strong technical certification (GNIIT, Microsoft, ITIL, PMP, etc.)

Salary Range: $120,000 - $150,000 per annum, commensurate with experience and location



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