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Supply Chain Coordinator

2 months ago

Vernon, British Columbia, Canada Reformation Full time

About Us:

Reformation is a pioneering lifestyle brand that has revolutionized the fashion industry by proving that style and sustainability can coexist. Founded in 2009, we combine vintage-inspired designs with eco-friendly practices, releasing limited-edition collections for individuals who value both beauty and sustainability. Our commitment to innovation has led us to establish the first sustainable factory in Los Angeles, utilize deadstock and eco-friendly materials, track and share the environmental impact of every product, and invest in the people who make this revolution possible.

Our Mission:

We are a forward-thinking organization dedicated to the belief that the world's problems can be solved through innovation, common sense, and education. We strive to create a culture where everyone feels valued and empowered to contribute to our mission.

Job Summary:

We are seeking a highly skilled Transportation Manager to oversee the day-to-day management of carrier relations, product distribution, and shipping networks for our growing direct-to-consumer business. As a key member of our team, you will work closely with internal stakeholders to develop and implement a first-class transportation operation that supports our company's growth and fast-turning inventory, both domestically and internationally.

Key Responsibilities:

  • Develop and implement a long-term logistics network strategy that aligns with our sales growth, geographies, and channels.
  • Build and maintain relationships with carriers, ensuring seamless product distribution and shipping operations.
  • Optimize transportation processes, including shipping and returns processing, to minimize costs and maximize efficiency.
  • Lead the resolution of in-transit package-related issues and serve as a resource for day-to-day shipping operations.
  • Manage customs documentation processing and collaborate with carriers to resolve international customs issues.
  • Develop and own shipment exception monitoring, remediation, and reporting.
  • Provide visibility and transparency to key partners on shipping service levels.
  • Collaborate with the Operations Director to optimize shipping methods, packaging, and supplies.
  • Filing claims for late, lost, or damaged packages.
  • Maintain account hierarchies for retail and corporate carriers.

Requirements:

  • Bachelor's Degree in Supply Chain, Logistics, Business, or a related field.
  • 2+ years of experience in shipping and fulfillment management.
  • Previous experience with ERP, WMS, and e-commerce systems in an omni-channel environment.
  • Working knowledge of warehousing operations, order processing, fulfillment, and shipping.
  • Experience with managing international shipments and customs.
  • Experience in small parcel transportation management and optimization.
  • Spanish language proficiency a plus.

What We Offer:

  • Health, vision, and dental insurance for eligible employees.
  • Paid vacation, sick, holidays, and volunteer time-off for eligible employees.
  • Mission-based company culture and casual work environment.
  • Clothing discount, dog-friendly office, company events, and more.
  • 401K with company match.

Equal Opportunity Employer:

Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.