Quality Assurance Director

2 weeks ago

Old Toronto, Canada Manulife Insurance Malaysia Full time

Job Title: Quality Assurance Director

Job Summary

Manulife Financial seeks a highly skilled Quality Assurance Director to lead and assess risk management activities within our organization. As a key member of our team, you will contribute to our mission by providing objective assessments that build confidence in our risk management practices.

Key Responsibilities

  1. Lead and execute the 2nd line information risk assurance and control testing annual plan.
  2. Scope assurance and control testing activities, providing direction to team members.
  3. Perform assurance activities in areas such as business continuity planning, disaster recovery, and technology risk management.
  4. Ensure assurance procedures are conducted in accordance with GIRM Methodologies.
  5. Document objective assessments and publish assurance reports.
  6. Manage a team of assurance executors, ensuring delivery of quality assurance milestones.
  7. Support multiple assurance projects, ensuring time and quality objectives are met.
  8. Advocate for a strong information risk culture and stay updated on evolving risks and regulations.

Requirements

  1. Minimum 10 years of hands-on experience in Information Security and/or technology risk within a large enterprise.
  2. Demonstrated experience in control testing and/or assurance.
  3. University degree in Computer Science or a related discipline preferred.
  4. Sound knowledge of best practices in information risk management.
  5. Knowledge of the regulatory environments in the USA and Canada.

Preferred Qualifications

  1. Previous risk advisory consulting experience.
  2. Strong business writing skills.
  3. Competencies in collaboration, problem-solving, and influencing key risk decisions.
  4. People management experience.
  5. Strong time management and organizational skills.
  6. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

About Manulife and John Hancock

Manulife Financial is a global leader in financial services that helps people make decisions more easily and live better.

At Manulife/John Hancock, we embrace diversity. We strive to attract, develop, and retain a workforce that is as diverse as our clients and to foster an inclusive work environment that leverages the diversity of our employees and their skills.

We are committed to ensuring fair recruitment, retention, promotion, and compensation practices and conduct all our practices and programs without discrimination based on race, ancestry, place of origin, color, ethnic origin, citizenship, religion or beliefs, gender (including pregnancy and related medical conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other protected grounds under applicable law.

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