Restaurant Operations Manager

4 weeks ago


Kingston, Ontario, Canada Petro Canada A&W Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at Petro Canada/A&W. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities:
  • Evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Modify food preparation methods and menu prices to ensure alignment with our restaurant budget.
  • Monitor revenues and labour costs to ensure optimal profitability.
  • Supervise and train staff to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews to ensure staff are meeting their performance goals.
  • Negotiate with clients for catering or use of facilities.
  • Address customer complaints or concerns in a professional and courteous manner.
Requirements:
  • 7 months to less than 1 year of experience in a restaurant management role.
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Willing to relocate and work in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Ability to work under pressure and meet tight deadlines.


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