Digital Product Strategist for Agile Banking Solutions

1 day ago


Ottawa, Ontario, Canada Aquent Full time

Overview

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Aquent seeks an experienced Digital Product Owner to join their client's team in the Greater Toronto Area. In this role, you will be responsible for developing and executing customer experience strategies for digital onboarding and servicing of financial products and services.

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Key Responsibilities

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  • Accountable for the product backlog; define, create, and prioritize backlog items (epics/features/user stories) and proactively address issues.">
  • Incorporate accessibility requirements into user stories.">
  • Conduct pre-launch and ongoing assessments to ensure web content adheres to mandated standards.">
  • Clearly communicate the product vision and tell 'the story' effectively to key stakeholders.">
  • Collaborate with Marketing Operations, Business Stakeholders, and IT Partners to ensure timely delivery of projects.">
  • Manage approvals required to deliver projects, including Compliance, Legal, Operations, and Customer Service.">
  • Research the competitive landscape to identify new solutions or improve existing customer experiences.">
  • Investigate customer issues/points of friction, propose and gain alignment for solutions, and oversee the remediation plan.">
  • Track NPS, monitor CTB digital performance, and benchmark against competitors to identify strengths and opportunities.">
  • Oversee all projects through to deployment.">
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Requirements

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The ideal candidate has 2+ years of product management experience, preferably in the credit card or digital banking industry. They should have a solid understanding of digital banking platforms, FinTech solutions, mobile/web banking apps, agile methodologies, JIRA, Confluence, wireframes, UX, and project management tools.

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Compensation

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We offer a salary range of $80,000 - $110,000 per year, commensurate with experience.

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About Aquent

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Aquent is a leading staffing agency providing top talent to clients across various industries.



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