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Restaurant Operations Manager

2 months ago

East Gwillimbury, Ontario, Canada A&W Full time
Restaurant Manager Job Description

A&W is seeking a highly skilled Restaurant Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operational Excellence: Develop and implement operational procedures to ensure seamless service delivery, maintain high food quality, and control costs.
  • Team Leadership: Supervise and motivate a team of over 20 employees, providing guidance, coaching, and performance evaluations to ensure team members meet their full potential.
  • Customer Service: Foster a welcoming environment, address customer complaints, and provide exceptional service to drive customer loyalty and retention.
  • Marketing and Sales: Participate in marketing plans, implement sales strategies, and analyze sales data to optimize business performance.
  • Inventory Management: Organize and maintain inventory, ensure accurate stock levels, and minimize waste to optimize profitability.
  • Health and Safety: Ensure compliance with health and safety regulations, maintain a clean and safe work environment, and promote a culture of safety among team members.
Requirements:
  • 1-2 years of experience in a restaurant management role
  • Proven track record of driving sales growth, improving customer satisfaction, and reducing costs
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
  • Fluency in English
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance