Group Underwriting Manager

2 days ago

Waterloo, Ontario, Canada Equitable Life of Canada Full time
AVP, Group Underwriting

At Equitable Life of Canada, we're committed to fostering a collaborative and dynamic work environment that empowers our employees to grow and reach their full potential. As a key member of our Group Division's leadership team, the AVP, Group Underwriting will play a pivotal role in driving business growth and delivering exceptional underwriting, client service, and client onboarding experiences.

Key Responsibilities:
  • Develop and implement underwriting guidelines, practices, and procedures that balance risk assessment with business growth, ensuring compliance with company, reinsurer, and regulatory standards.
  • Lead the delivery of effective new business and renewal underwriting activities, working closely with Group Sales and other Group departments to attract, implement, and retain Group clients.
  • Coach, develop, and provide ongoing guidance to a team of six managers and their staff, fostering a strong employee engagement environment.
  • Oversee large case underwriting decisions and collaborate with external reinsurance partners to support business growth.
  • Collaborate closely with other Group departments to support the development of new and existing products and services, ensuring features and benefits align with client needs.
  • Sponsor key IT and operational projects to simplify quotation, onboarding, servicing, and renewal processes for clients and distribution partners.
  • Maintain all service and quality metrics for underwriting, client support, and client onboarding.
  • Manage non-standard contractual exceptions and coverage requests.
  • Establish and manage team operational budgets and business growth investments.
  • Participate in the development of the Group business strategic plan.
  • Collaborate with sales teams to develop and maintain key relationships with distribution partners.
  • Represent the business at industry meetings and participate in advisor and client presentations.
  • Support the development of new data management tools and capabilities (AI, BI, Analytics).
Requirements:
  • 15+ years of in-depth Group underwriting knowledge and experience.
  • Exceptional knowledge of group benefits and understanding of business and market implications.
  • Proven ability to balance decision-making to attract, retain, and renew business.
  • Disciplined, creative leader with a strong background in process management, preferably in a client-facing environment.
  • Strong people leader and coach with a passion for working closely with clients, distribution partners, and internal peers to accomplish consistent win-win outcomes.
  • Collaborative and influential leader who is credible and builds and maintains an environment of trust with internal teams, sales partners, and external distribution relationships.
  • Polished negotiation, communication, and presentation skills.
  • University degree is required. Industry designations are an asset.
What's in it for you:
  • A healthy work-life balance with employee wellness top of mind.
  • Annual bonus program, annual vacation allowance, and company-paid benefits program.
  • An additional paid volunteer day each year so you can spend time giving back to the community.
  • Immediate enrollment in the company's pension program with employer matching.
  • Employee resource groups that support an inclusive work environment.
  • Tuition support and specialized program assistance.
  • An onsite, full-service cafeteria with a variety of daily options.
  • Discounts on company products and services, and access to exclusive employee perks.
  • Regular EQ Together events focused on company togetherness and collaboration.

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