Project Coordinator, Freight Forwarding
3 weeks ago
We are seeking a highly skilled and experienced Freight Forwarding Project Coordinator to join our team at DSV. The successful candidate will be responsible for coordinating and managing freight forwarding projects from start to finish, ensuring timely and accurate delivery of goods to our customers.
Key Responsibilities- Coordinate and manage freight forwarding projects, including preparing and checking documentation, tracking shipments, and communicating with customers and stakeholders.
- Assist vendors in completing export formalities, such as AES and B13, and ensure compliance with company guidelines.
- Monitor and track shipments online, and follow up with overseas partners and stakeholders to ensure timely delivery.
- Prepare and follow up with overseas clients on Key Performance Indicators (KPIs) compliance.
- Communicate efficiently with all stakeholders, including customers, vendors, and colleagues, to ensure proper follow-up on shipments.
- Conformity verification and proper management of shipments statuses and documentation throughout the shipment cycle.
- Build and maintain good relations with overseas partners, customers, coworkers, and management.
- Monitor and respond promptly to all incoming communications, including client and business partner inquiries.
- Timely and accurate billing and invoicing, adhering to set standards.
- Provide assistance when needed to improve products and services.
- Perform assigned tasks to support DSV in meeting its objectives and targets regarding quality, health, safety, and environment, and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
- Education in supply chain logistics, international transportation, business administration, or a related field of study.
- Minimum 2 to 5 years of industry experience.
- Experience with all modes of transport (air/ocean/trucking) and be well-versed in handling oversized shipments.
- CIFFA certificate, an asset.
- Project experience, an asset.
- Dangerous Goods Certification, an asset.
- Energy sector and industrial project experience, an asset.
- Good command of both verbal and written English skills.
- Ability to create collaborative engagements and active listening.
- Service-oriented and able to resolve customer grievances.
- Strong interpersonal skills, building professional relationships internally and externally.
- Strong problem-solving skills and analytical skills.
- Ability to multi-task, plan, prioritize, and manage time effectively to meet goals and achieve results.
- Both a team builder and a team-player.
- Excellent organizational and time management skills.
- Be authentic, approachable, open, and honest.
- Understanding of business principles and language, including the fundamentals of finance and profitability.
- Business administration competence.
- Excellent Sales and negotiation skills.
- Act as a role model for DSV values and adhere to the Code of Conduct.
- English is the principal language for this position, additional languages may be required in other locations.
- Ability to communicate effectively in a diverse multicultural environment.
- Advanced knowledge of Microsoft Office Suite.
- CargoWise experience, an asset.
- Prolonged periods sitting and standing at a desk and working on a computer.
- Occasional travel may be required.
- Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.
At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.
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