Department Head

4 weeks ago


Edmonton, Alberta, Canada McDonald's Full time
About the Role

We are seeking a skilled Department Manager to join our team at McDonald's Canada. As a Department Manager, you will be responsible for the management of either the Facilities, Guest Experience, People, or kitchen Departments. Your primary goal will be to ensure that our crew and managers deliver a great Guest experience through all service modes, including Front Counter, Drive-Thru, curbside, Digital, and Delivery.

Key Responsibilities

Manage and lead a team of Managers and Crew Members to ensure that the team meets all targets in their departments, such as Speed, Accuracy, Friendliness, Food Quality, Cleanliness, Planned maintenance, Ordering Health, and Staffing targets.

Ensure proper onboarding for all staff in their departments and inspire a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experience.

Maintain a safe, secure, and sanitary environment for your guests, your team, and yourself, upholding our renowned cleanliness methodology.

Build sales and profits, which in turn build your value, professionally and financially.

About You

We are looking for a leader who can assess and problem-solve with confidence, putting people before profit. You should have high expectations and consistently raise the bar for yourself and your team. Your ability to create a positive culture will lead to happier, more engaged staff who will deliver a better experience for our guests.

About Us

McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. We are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
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