Executive Director of Resident Care
1 month ago
We are a leading provider of retirement living and lifestyle residences, dedicated to delivering exceptional care and services to our residents. Our team is passionate about creating a warm and welcoming environment that fosters meaningful connections and a sense of community.
Job Title: General ManagerWe are seeking an experienced and compassionate General Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the provision of quality services, managing available resources, and fostering a culture of excellence.
Key Responsibilities:- Provide leadership and oversight of the facility management team
- Manage available resources to promote optimal resident and employee satisfaction
- Oversee the process to respond to resident inquiries, complaints, and comments
- Foster a quality culture that shapes the values, beliefs, and actions of all staff
- Lead the facility management team toward organizational, facility, and departmental goals and priorities
- Work with the management team to promote communication and compliance to policies, procedures, and applicable legislation
- Identify and manage risk as it applies to human, physical, and financial resources
- Promote and market the facility and its services within the community and surrounding area
- Ongoing monitoring of facility occupancy and adjustment of marketing strategy and activities to achieve occupancy goals
- Undergraduate degree in a health-related field, business, or hospitality
- Minimum 5 years of management experience
- Previous experience in working with the elderly in long-term care or a seniors' retirement living environment an asset
- Experience managing in a unionized environment
- Diploma in gerontology an asset
At Parkland Retirement Living & Lifestyle Residences, we believe in creating a culture that values equity, diversity, inclusion, and belonging. We are committed to providing a safe and welcoming environment for all our residents and staff.
We offer a competitive compensation package, comprehensive health benefits, and opportunities for growth and development. If you are a compassionate and dedicated professional who shares our values, we encourage you to apply for this exciting opportunity.
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