Customer Service Representative

4 weeks ago


Port Elgin, Canada Neighbourly Pharmacy Full time

About the Role:

Neighbourly Pharmacy is seeking a skilled Front Store Clerk to join our team at Village Pharmacy in Port Elgin, NB. As a Front Store Clerk, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Acknowledge and greet all customers with a smile and hello, maintaining a warm and friendly attitude.
  • Handle telephone inquiries quickly and courteously, avoiding delays for in-store customers.
  • Assist with daily operations, including cash handling, stock management, and store security.
  • Develop product knowledge and learn about new products, knowing product locations and store layout.
  • Request cash pick-ups when large sums are accumulated and anticipate requirements for change.
  • Use tact and courtesy when dealing with difficult customers, knowing whom to refer to for complaints.
  • Maintain the store's general appearance, ensuring everything is clean, restocked, and well-arranged.
  • Participate in the development and preparation of displays, windows, and seasonal promotions.

Requirements:

  • Ability to handle cash with accuracy.
  • Capacity to function for extended periods while standing.
  • Some customer service and cashiering experience is preferred.
  • Excellent product or service knowledge.
  • Multitasking and ability to manage demands of numerous clients.
  • Mature and cooperative attitude.
  • Professional image, including a name tag and proper grooming.

About Neighbourly Pharmacy:

Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. We are committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.



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