Quality Assurance Manager

2 months ago

Vanscoy, Saskatchewan, Canada Ingredion Plant Based Protein Specialties (Canada) Inc. Full time
Job Title: Quality Assurance Manager

The Ingredion Plant Based Protein Specialties (Canada) Inc. is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our plant leadership team, you will be responsible for ensuring the production of high-quality, safe products that meet all customer, company, and regulatory specifications.

Key Responsibilities:
  • Monitor and approve products, investigating analytical discrepancies as required, to ensure that only products that meet company, customer, and regulatory specifications are released.
  • Maintain up-to-date customer requirement records and review and approve new or revised customer specifications to support the accurate approval and release of products.
  • Audit plant quality systems related to manufacturing, loading, sampling, shipping, and receiving, as well as external wash-stations, break-stations, and warehouses, to ensure that the quality systems meet all applicable customer, company, and regulatory quality specifications.
  • Manage the pest control program and contractors, ensuring that the plant meets all applicable GMP, safety, and quality requirements in this area.
  • Prepare the plant for, represent the plant during, and follow up on observations after customer audits to meet customer requirements and maintain customer satisfaction.
  • Manage document control processes in accordance with ISO standards.
  • Determine disposition, root cause, and corrective action in case of nonconforming product or other customer issues to ensure customer satisfaction and minimize recurring quality problems.
  • Manage customer complaint processes, including documentation, root cause analysis, customer responses, and complaint reduction goals.
  • Provide technical and professional assistance to Plant Operations, Sales, Technical Service, Customer Service, and Order Coordination to support the achievement of quality, safety, sales, and production goals.
  • Lead personnel to deliver on annual quality objectives, including FSSC 22000, HACCP, NonGMO, GMP, and all food safety, food defense, and quality programs.
Requirements:
  • Bachelor's Degree in Chemistry, Microbiology, or a related Food Science field with 5-7 years' experience in industrial food manufacturing, preferably in Corn Wet Milling.
  • Significant experience and knowledge of GMP, HACCP, Food Drug and Cosmetics Act, and FDA regulations.
  • Experience with NonGMO and FSSC 22000 quality systems.
  • Working knowledge of analytical methodology (standard methods) and wet chemical analysis with skills in troubleshooting equipment, methods, and procedures.
  • Experience in controlled documentation, operation of analytical equipment, and sensory evaluation.
  • Strong computer skills with knowledge in the use of MS Office, SAP, and Lotus Notes.
  • Significant experience and knowledge of GMP, HACCP, ISO, and food ingredient quality control systems.
  • Strong written, verbal communication, and presentation skills, with the ability to convey information in a clear, focused, and concise manner.
  • Demonstrated experience working as part of a team.
  • Experience in planning, coordinating, and executing multiple projects simultaneously.
  • Significant demonstrated experience and knowledge of motivating, training, developing, and managing people.
  • Demonstrated ability to challenge traditional methods of accomplishing tasks or work activities and identify and implement creative, innovative solutions.
  • Proven ability to lead and facilitate in a team environment and build consensus in a positive manner with customers and team members.
  • Strong planning, organizing, and time management skills, with proficiency in setting priorities and executing multiple assignments in a timely and efficient manner.

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