Medical Case Manager

1 month ago

Windsor, Ontario, Canada Global Excel Management Inc Full time
Job Title: Medical Case Manager

Are you a healthcare professional looking for a challenging and rewarding role? Do you have a passion for delivering exceptional patient care and navigating complex medical situations? We are seeking a skilled Medical Case Manager to join our team at Global Excel Management Inc.

Job Summary:

The Medical Case Manager will be responsible for assessing and managing medical emergencies for our clients while traveling. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Communicate with healthcare providers worldwide to obtain clinical information and assess the appropriateness of proposed medical treatment.
  • Assess the acuity and anticipated medical management of a clinical presentation to inform case strategy and implementation.
  • Initiate and coordinate medical patient transfer in collaboration with Case Coordinators to promote client safety and contain cost.
  • Analyze clinical information and communicate the impact on eligibility for coverage to internal and external stakeholders.
  • Provide professional mentorship of Case Management Team while also performing other duties as assigned.
Requirements:
  • University Degree/College Diploma in Nursing or equivalency medical training.
  • Current license in good standing with the respective provincial nursing governing body.
  • At least two years of clinical experience in a hospital.
  • Experience in ICU/ER an asset.
  • Handle/communicate and exchange sensitive and confidential information in a professional manner.
  • Excellent written and verbal communication skills with proven ability to communicate medical terms/concepts to diverse groups, including medical professionals and the general public.
  • Able to handle fluctuating work volumes in a fast-paced, customer-focused environment.
  • Able to successfully work independently and in a team.
  • Proven ability to prioritize work responsibilities to achieve best possible outcomes.
  • Basic understanding of travel insurance, insurance terminology and case management is an asset.
  • Strong computer skills (Windows, Excel, typing).
  • Able to work various shifts and days of the week as required.
What We Offer:
  • Competitive compensation package that includes a base salary, performance bonus and an extensive benefits package.
  • A professional future with opportunities for development, growth, and advancement.
  • RRSP Match program.
  • Financial assistance to employees who wish to continue their education.
  • Work/life balance, health and wellness initiatives including an excellent EAP program.
  • Employee engagement programs that focus on fitness, food, and fun.

We are an equal opportunities employer and welcome applications from diverse candidates. If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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