Client Navigator
4 weeks ago
We are seeking a skilled Client Navigator to join our team at The Pod Group. As a Client Navigator, you will work directly with clients and community service providers to support the needs of the collaborative.
The successful candidate will establish and maintain relationships with service partners and referral sources, ensuring seamless communication and coordination of care.
Key Responsibilities:
- Complete intake and assessment to determine client needs and interests.
- Support the implementation of next steps for care.
- Keep accurate records and maintain client case files.
- Conduct therapeutic, trauma-informed risk assessments and safety planning.
- Identify client needs and desired referrals to on-site and off-site partners for service.
- Coordinate with case managers to support continuum of care and access to services.
- Develop and coordinate the onsite calendar of service partners for clients to access.
- Provide support with intake process to service providers in the community and promote awareness and understanding of the program and services offered.
- Responsible for conducting virtual and in-person outreach activities.
Requirements:
- Bachelor's degree in social work or related human service field.
- 2-3 years of relevant work experience with victims of human trafficking.
- Demonstrated knowledge of human trafficking, gender-based violence, and trauma.
- Knowledge of counseling, social work, and case management principles and practices.
- Strong interpersonal skills and ability to work in a team environment.
- Excellent verbal and written communication skills in English.
- Proficient in Microsoft Office Suite and database management.
- Ability to work independently and prioritize multiple deadlines.
The Pod Group is a creative consulting group that provides customized solutions to support our clients' growth and success. We promote a unique approach that incorporates marketing and human resources as an integral component of strategy, mission, and vision.
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