Network Systems Analyst

1 month ago

Guelph, Ontario, Canada St. Joseph's Health Centre Guelph Full time

About the Role:

St. Joseph's Health Centre Guelph is seeking a highly skilled Network Systems Analyst to join our technical team. As a key member of our IT department, you will be responsible for ensuring the reliability, maintenance, and enhancement of our critical network infrastructure, services, and systems.

Key Responsibilities:

  • Ensure uninterrupted 24/7 operation of the network infrastructure, desktops, servers, and disaster recovery systems.
  • Perform daily administration and updates to enhance the reliability and efficiency of infrastructure systems, including server hardware and backup systems.
  • Manage and update gold images for efficient and consistent deployment across virtual and physical environments.
  • Oversee and optimize the use of Microsoft Intune for device management, application deployment, and security policy enforcement.
  • Maintain essential IT services and security measures, including Endpoint Detection and Response (EDR), Active Directory, Microsoft Intune, and Microsoft 365.
  • Implement and enforce security policies to safeguard network infrastructure and data integrity.
  • Ensure optimal network performance and security through strategic TCP/IP configuration and management.
  • Design and implement advanced VOIP/SIP and wireless communication solutions across LAN/WAN networks, optimizing organizational connectivity and collaboration.
  • Identify and advocate for upgrades or new technologies that improve infrastructure efficiency, quality, and security, aligning with the IT strategy.
  • Participate in the design, planning, and implementation of technology solutions that support organization-wide IT initiatives.
  • Provide technical guidance, instruction, and second-level support to the user community, IT Administrators, and Desktop Support staff.
  • Collaborate with clients to gather requirements and design optimal solutions, ensuring their needs are effectively met.
  • Promote a culture of client and staff safety by adhering to safety policies and procedures.
  • Encourage and support an environment conducive to change, leveraging change leadership principles to foster organizational improvement.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field, or relevant industry certifications.
  • At least 3 years of hands-on IT experience in a multi-site network administration or system administration role, with a strong foundation in network principles and operations.
  • Experience with virtualization and cloud technologies, such as Nutanix AHV, VMware, Hyper-V, and Azure/AWS cloud services.
  • Familiarity with modern enterprise mobility and security solutions, including Microsoft Intune and experience managing mobile devices across various platforms.

Skills and Abilities:

  • Comprehensive understanding of network architectures and distributed computing environments.
  • In-depth knowledge of network protocols and internet services, including routing, Ethernet switching, TCP/IP, SSL/TLS, BGP, LDAP, SMTP, and modern VOIP/SIP technologies.
  • Skilled in deploying, configuring, and maintaining Windows Server environments, as well as infrastructure hardware and software.
  • Proven ability to troubleshoot and resolve complex technical issues efficiently and effectively.
  • Advanced proficiency in managing Active Directory environments, including Group Policy Objects (GPO), DNS, and DHCP configurations.
  • A strong commitment to continuous learning and staying abreast of emerging technologies.
  • Excellent communication skills, capable of clear and effective interaction with users, peers, and management.
  • Exceptional organizational skills, with the ability to multitask effectively in a dynamic environment.
  • Creative problem-solving abilities and a strong analytical mindset.
  • Resilience under pressure and adaptability in the face of changing priorities and workloads.

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