Global Enterprise Systems Specialist

7 days ago


Toronto, Ontario, Canada CSA Group Full time
Job Overview

This is a challenging opportunity to manage and support CSA Group's enterprise software applications, ensuring seamless functionality and meeting the company's evolving business needs.

Job Description

The successful candidate will be responsible for technical configuration, development, and user support of enterprise applications, delivering results through project work, continuous improvement, and production support. The role involves collaborating with various business functions, internal IT sub-groups, and external partners to ensure system integration and alignment with business capabilities and requirements.

Key Responsibilities
  • Technical Configuration: Ensure accurate and efficient configuration of ERP, CRM, or integrated systems to meet business needs and priorities.
  • Development: Collaborate with cross-functional teams to develop and implement new application systems that transformally meet changing business needs.
  • User Support: Provide timely resolution of system-related problems, recognizing systematic issues requiring further configuration or development.
  • Collaboration: Work closely with business stakeholders to capture business requirements, define and document user needs, and ensure system development meets expectations.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science or equivalent, or degree with 5+ years of information systems experience.
  • Experience with large projects, such as ERP or CRM implementations.
  • Production support experience of application systems.
  • In-depth knowledge of application systems in a business environment, preferably with Workday and Salesforce.
  • Fundamental understanding of Cybersecurity and Data Privacy.
Estimated Salary Range

$85,000 - $110,000 per year, depending on location and experience.



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