Senior Integration Specialist

The Senior Integration Specialist will be responsible for integrating various technologies into the CN Information and Technology (I&T) network infrastructure and systems. This role will involve producing engineering specifications and detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team, and providing third-level support as required.

• Design and Implementation
  • Translate the technology solution architecture into engineering standards and specifications.
    • Create detailed designs based on blueprint and test results in the lab.
      • Create Telecom or systems integration documentation, including Buildbooks.
        • Propose solutions that adhere to CN Telecom standards.
          • Provide guidance on required deployment tasks.
            • Estimate overall solution costs (e.g., Telecom, S&C, Telco, other) and share information with Project Managers and stakeholders.
              • Deploy solutions based on the Telecom Service Catalogue.
                • Follow the System Development Lifecycle by initiating Change Controls and executing cut-over plans.
                • Testing and Documentation
                  • Establish test plans and results for new defined solutions.
                    • Conduct lab testing and log results.
                      • Pre-configure and lab-test all infrastructure required during deployment, as well as document tests and log results.
                        • Transition from Core to Operation seamlessly, including an update of documentation, system integration, enhanced training programs, and presentations, ensuring the delivery team thoroughly documents every aspect of the provided solution to facilitate supportability, enabling the frontline team to effectively support operations.
                          • Resolve appropriate resolution and solution through root cause analysis and impact analysis.
                            • Investigate incidents through root-cause analysis and propose solutions for remediation.
                              • Create technical diagrams and documentation for the solution.
                                • Assist Assessment and Qualification (A&Q) with daily requests to provide labor and material estimates.
                                  • Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, Sarbanes-Oxley (SOX)).
                                  • Engagement and Collaboration
                                    • Engage with Network Operations, I&T teams, Telecom Teams, Signals and Communications (S&C), and Business customers to capture requirements.
                                      • Establish deployment and migration strategy, as well as guide the project team and Network Operations.
                                        • Guide other integrators and help address issues and potential issues with them.
                                          • Coordinate installation with technicians in the field and with business owners for maintenance window.
                                            • Engage external providers and work with Business Planning, Supply Management, and Legal teams in the context of procuring delivery and support services of existing or new services.
                                              • Work with Project Managers during the planning phases and identify deployment steps and risks.
                                                • Ensure successful communication about deployments to the Operational Support teams.
                                                • Working Conditions
                                                  • The role has standard working conditions in an office environment with a regular workweek from Monday to Friday.
                                                    • Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.
                                                      • The role requires occasional business travel in accordance with CN policy for meetings with ecosystem partners, visit field sites for deployment activities, or to attend industry events or conferences.
                                                      • Requirements
                                                        • Experience
                                                          • Minimum 3 years of experience deploying radio systems.
                                                            • Experience with Radio Frequency (RF) prediction software (e.g., Pathloss, Linkplanner).
                                                              • Proven experience delivering technology projects involving multiple parties.
                                                                • Previous railroad experience in communications.
                                                                • Education/Certification/Designation
                                                                  • Bachelor's Degree in Engineering, Science, or equivalent.
                                                                    • Telecommunications specialties and certifications.
                                                                      • Federal Communications Commission General Radio Operator License (FCC GROL).
                                                                        • Technical Certifications.
                                                                          • Cisco Certified Network Associate (CCNA) or equivalent.
                                                                          • Competencies
                                                                            • Applies critical thinking.
                                                                              • Knows the business and stays current on industry needs.
                                                                                • Demonstrates agility and drives change.
                                                                                  • Collaborates with others and shares information.
                                                                                    • Sets direction and inspires others.
                                                                                      • Communicates with impact.
                                                                                        • Identifies needs and finds solutions to create value for all stakeholders.
                                                                                          • Identifies potential safety and security risks.
                                                                                          • Technical Skills/Knowledge
                                                                                            • Familiar with the United States (U.S.) Licensing process (FCC) as well as Canadian rules and regulations.
                                                                                              • Familiar with Canada Licensing (Innovation, Science and Economic Development Canada (ISED), Radio Amateurs of Canada (RAC), Nav Canada).
                                                                                                • Broad knowledge of I&T infrastructure, security principles, and telecommunication technologies.
                                                                                                  • Strong systems engineering knowledge.
                                                                                                    • Good knowledge of radio technology from Very High Frequency (VHF) to Microwave and various modulation schemes, including Frequency Modulations (FM), NXDN, Differential Quadrature Phase Shift Keying (DQPSK), Quadrature Amplitude Modulation (QAM).
                                                                                                      • Understanding and use of VISIO to provide drawings of system interconnections and site layouts.
                                                                                                        • Knowledge of Microsoft Office (Word, Excel, PowerPoint).
                                                                                                          • Knowledge of test equipment used, such as the Line sweep monitors, service monitors, multimeters, watt meters.
                                                                                                          • About CN
                                                                                                            • CN is a world-class transportation leader and trade-enabler.
                                                                                                              • Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.
                                                                                                                • As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500-mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.
                                                                                                                  • CN is committed to programs supporting social responsibility and environmental stewardship.
                                                                                                                    • At CN, we work as ONE TEAM, focused on safety, sustainability, and our customers, providing operational and supply chain excellence to deliver results.
                                                                                                                      • At CN, we are dedicated to building North America's safest, most inclusive, and sustainable railroad, which includes reflecting the communities in which we operate.
                                                                                                                        • Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%.
                                                                                                                          • Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply.
                                                                                                                            • If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms, or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
                                                                                                                              • As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
                                                                                                                                • We thank all applicants for their interest, however, only candidates under consideration will be contacted.
                                                                                                                                  • Please monitor your email on a regular basis, as communication is primarily made through email.