Security Systems Specialist

2 weeks ago

Hamilton, Ontario, Canada Johnson Controls Full time

Job Summary

The Security Service Technician will be responsible for troubleshooting and servicing alarm panels, CCTV systems, and card access systems, while maintaining positive relations with customers.

Key Responsibilities

  • Locate and resolve issues with damaged equipment or wiring
  • Service, install, troubleshoot, repair, and perform maintenance and inspections on Tyco Integrated Fire & Security products
  • Work with customers' networks in conjunction with their IT personnel
  • Test and commission systems
  • Service, install, and program access control, CCTV, and intrusion systems
  • Train end-users on TIFS systems
  • Perform other duties as assigned by the Supervisor/Manager

Requirements

  • High school diploma
  • Electronic Technician Certificate
  • Computer Networking Courses and proficiency
  • Commitment to upgrading and continuing education

Preferred Qualifications

  • Minimum of 3 years of security installation and/or service experience or equivalent
  • ULC familiarity would be a definite asset
  • Must be computer literate, have networking ability, and a good knowledge of computer operating systems
  • Mechanical aptitude and ability to use hand and power tools
  • Fluent English language written and verbal skills, demonstrated superior people and telephone skills, excellent organizational skills, and the ability to work well under pressure
  • Ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures

Additional Requirements

  • Valid driver's license
  • Must be bondable – criminal record check required
  • Company vehicle provided for company use only (includes gas/maintenance)
  • Driver's abstract will be required
  • Flexibility with hours expected to work is required

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